Privacy Policy

Effective Date: 1st December 2025

Kashvi Trust is committed to protecting the privacy of donors, learners, partners, volunteers and visitors to our website. This Privacy Policy explains what information we collect, how we use it and how it is protected. By using www.kashvi.org, you agree to the practices described in this policy.

1. Information We Collect

Personal Information
We may collect:
• Name
• Email address
• Phone number
• Postal address
• Payment-related information processed through CCAvenue
• Information shared through contact forms, donation forms or programme applications
• Communication preferences

Non-Personal Information
This includes:
• Browser type
• Device type
• IP address
• Pages visited on our website
• Time spent on pages
• Usage patterns
• Cookies collected via Google Analytics

2. How We Use Your Information

Kashvi Trust uses collected information to:
• Process donations
• Issue 80G tax receipts
• Respond to donor or visitor queries
• Share updates if you have opted in
• Improve website performance
• Maintain records for compliance
• Analyse how visitors use the site for internal insights

We do not sell, rent or trade personal data.

3. Payment Information and Security

Donations made on our website are processed through CCAvenue, a secure and PCI DSS-compliant payment gateway. Kashvi Trust does not store or have direct access to full bank account numbers or card details. We implement reasonable security measures to protect your information. However, no online platform can guarantee complete security.

4. Sharing of Information

We may share personal information only when necessary:
• With authorised staff members who handle donor services
• With CCAvenue to process payments
• With government authorities when legally required
• With auditors or compliance officers

We never share information with third parties for marketing or commercial purposes.

5. Cookies and Analytics

www.kashvi.org uses Google Analytics to understand website behaviour and improve user experience. Cookies may collect anonymised data related to usage patterns, but they do not identify individuals. You may disable cookies through your browser settings, although some features may not work properly.

6. Data Retention

We retain personal information only as long as necessary for:
• Legal compliance
• Accounting and audit requirements
• Donor relationship management

Data that is no longer required is securely removed or anonymised.

7. Your Rights

You may contact us to:
• Access your personal data
• Update or correct information
• Request deletion where legally permissible
• Opt out of communications

Email all requests to info@kashvi.org.

8. External Links

Our website may contain links to other websites. Kashvi Trust is not responsible for the content or privacy practices of external sites. You should review their privacy policies before sharing personal information.

9. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always remain available on this page.

10. Contact Information

Kashvi Trust
One Forbes, Dr V B Gandhi Marg, Kala Ghoda, Fort, Mumbai 400001
Email: info@kashvi.org
Phone: +91 84096 46218